Can I change my dissertation supervisor?
Students wishing to request a change of supervisor should first discuss their concerns with their existing supervisor.
How can I contact a member of academic staff?
Staff contact details are available on their individual profile pages. Please note that response times may vary according to research commitments.
Can I request a different seminar group?
The department endeavours to accommodate student preferences wherever this is consistent with operational requirements.
What happens if my lecturer becomes unavailable?
The department has established contingency arrangements to ensure continuity of teaching. Students will be informed of any alternative arrangements as soon as these have been confirmed.
Who should I contact if I have a complaint about the department?
Students are encouraged to resolve concerns informally wherever possible. If this is unsuccessful, a formal complaint may be submitted in accordance with University procedures. Students are advised to familiarise themselves with these procedures before deciding whether to proceed.
Will my complaint remain confidential?
The University treats all complaints with appropriate sensitivity. Information may be shared with relevant members of staff where this is considered necessary for the effective investigation of the matter.
What if I am unhappy with the outcome of my complaint?
Students who remain dissatisfied may request a review of the decision, provided they can demonstrate that the grounds for review are different from those already considered.
Can I report a problem with my accommodation?
Yes. All maintenance issues should be reported through the University's online facilities portal. Students are asked not to submit duplicate reports, as this may delay the processing of existing requests.
What should I do if I receive conflicting advice from two members of staff?
Students should consider the advice carefully and make an informed decision about which guidance is most appropriate to their circumstances. The department is unable to take responsibility for decisions made on this basis.